1.2. If you have any questions or would like more information about your Gift Card, please call customer service on 02 9502 6300 within Australia.
Purchasing the Gift Card
2.1. Gift Cards may be purchased at participating Carter's - OshKosh Australia Stores in Australia.
2.2. The initial value deposited to the account of the Gift Card is determined as at the time of purchase, in local currency and no further amounts may be deposited following purchase.
2.3. Gift Cards may not be cancelled once payment has been processed. Gift Cards are not (in part or in full) refundable or redeemable for cash.
Purchases using the Gift Card
3.1. You may use your Gift Card to purchase goods from the Carter's - OshKosh Australia online stores: www.oshkosh.com.au
You may use your Gift Card to purchase at any Carter's - OshKosh Australia Store operated by Carter's - OshKosh Australia.
3.2. Your Gift Card is only valid for use at Carter's - OshKosh Australia Stores and the online store as detailed above; and cannot be used with any other reseller of Carter's - OshKosh Australia branded goods. Gift cards purchased can not be used at a Carter's - OshKosh Australia stores or online stores trading in a different currency than that used to purchase the Gift Card.
3.3. Your Gift Card may only be used to make purchases up to the value contained on the Gift Card. If you wish to make a purchase of goods for an amount that exceeds the value on your Gift Card, you must pay the excess using another payment method.
3.4. No change will be given where any value or credit balance remains on the Gift Card following a purchase of goods.
3.5. Your Gift Card cannot be used to purchase another Gift Card.
No cash advances
You cannot obtain any cash advance with your Gift Card.
Expiry and value balance
5.1. Your Gift Card will be valid for 3 years from the date of purchase. The value of any unused balance on the Gift Card after the date of expiry will be forfeited and will not be refunded, credited or transferred to any replacement or new Gift Card. It is your responsibility to ensure the value placed on the Gift Card is redeemed within that time frame.
5.2. You can confirm the expiry date and balance of your Carter's - OshKosh Australia Gift Card and your transaction history by contacting customer support on 02 9502 6300.
Lost, stolen or damaged Gift Cards
6.1. Carter's - OshKosh Australia accepts no responsibility for the loss, theft or destruction of Carter's - OshKosh Australia Gift Cards and Carter's - OshKosh Australia has no obligation to replace or refund the value of lost, stolen or damaged Gift Cards.
6.2. You are liable for all transactions on your Carter's - OshKosh Australia Gift Card, including where your Gift Card has been lost or stolen.
6.3. Carter's - OshKosh Australia is entitled to prevent further use or the redemption of the value contained on any Gift Card if:
(a) You report that it has been lost, stolen or damaged; or
(b) Carter's - OshKosh Australia believes or has reason to suspect that the Gift Card has been or will be used in a manner that contravenes these
Queries or complaints
If you have any queries or complaints regarding the purchase or use of the Gift Card, please contact Carter's - OshKosh Australia on 02 9502 6300 within Australia.