Customer Service


Carter's | OshKosh B'gosh Australia
Head Office
18 Forrester Street
Kingsgrove, NSW 2208
Customer Service
P (02) 9502-6300
Monday - Friday | 9am - 4pm EST

For online ordering and technical assistance please follow the link below.

Contact Us



You can place your online order using any of the following options:

We currently use rapid SSL security to protect all of our valued customer and payment information.

  • Paypal and Paypal Credit Cards
  • Visa
  • Mastercard
  • AMEX
  • We now accept Afterpay in-store and online, for more information learn more.

Warranty Claims

Carter's, OshKosh B'gosh and Skip Hop are committed to providing you with quality products. All our items that are sold through and stores are covered under a full valid Australia warranty.

If you have a product with a quality or manufacturing defect please contact us directly at to make arrangements to return the item.

For a warranty claim to be approved we must receive the entire clothing set, not just the faulty item.