Customer Service


Carter's | OshKosh B'gosh Australia
Head Office
18 Forrester Street
Kingsgrove, NSW 2208
Customer Service
P (02) 9502-6300
Monday - Thursday | 9am - 2:30pm EST

For online ordering and technical assistance please follow the link below.

Contact Us



You can place your online order using any of the following options:

We currently use rapid SSL security to protect all of our valued customer and payment information.

  • Paypal and Paypal Credit Cards
  • Afterpay in-store and online, for more information learn more.
  • Visa
  • Mastercard
  • AMEX

Warranty Claims

Carter's, OshKosh B'gosh and Skip Hop are committed to providing you with quality products. All our items that are sold through and stores are covered under a full valid Australia warranty.

If you have a product with a quality or manufacturing defect please contact us directly at to make arrangements to return the item.

For a warranty claim to be approved we must receive the entire clothing set, not just the faulty item.